Our product is very simple:

1. Find a Snapchat girl on our website and choose a subscription option: weekly, monthly, quarterly (every 3 months), bi-annually (every half year), yearly.

2. After you pay for your subscription, you will receive her personal Snapchat account

3. Add her on your Snapchat application or wait until she adds you

4. If the girls delay to add you or to accept your request you can either be patient for a day or so (maybe she is on the road or doesn't have access to the internet) or you can open a ticket for us to investigate. If we find an issue when investigating, we will help you cancel the subscription and refund you.